A Legacy of Quality Asphalt Solutions in the Capital District
Smith's Paving & Sealcoating has proudly served the Capital District of Albany, NY, since 1989. Led by experienced professionals, our family-owned and operated business provides comprehensive asphalt contracting services to both commercial and residential customers.
Our Diverse Expertise
We offer a comprehensive range of services designed to meet all your pavement needs, including:
Commercial Services
- Commercial paving installation and repair
- Comprehensive sealcoating solutions
- Professional parking lot striping and marking
- Concrete repairs and installation
- Drainage solutions to prevent water damage
Residential Services
- Residential asphalt paving and repairs
- Driveway sealing and maintenance
- Concrete driveway and walkway repair and installation
- Snow plowing and removal services
Our Commitment to Quality
At Smith's Paving & Sealcoating, quality is our core value. We use only the highest quality materials and employ skilled and experienced technicians to ensure:
- Precision and attention to detail in every project
- Durable and long-lasting solutions that protect your investment
- Professional communication and customer service throughout the process
More Than Just Asphalt
Our dedication extends beyond just completing projects. We believe in building lasting relationships with our clients. We provide:
- Free estimates and consultations to understand your specific needs
- Detailed project plans and timelines to keep you informed
- Open communication and transparency throughout the process
Partnering with Smith's Paving & Sealcoating means
- Expertise and experience in all aspects of asphalt work
- Unwavering commitment to quality and customer satisfaction
- Comprehensive solutions tailored to your unique needs and budget
Excellent Service and Quality Work
The majority of the reviews are extremely positive, praising the company's excellent service and quality work. Customers have mentioned that the price was very fair, the workmanship exceeded their expectations, and the team was professional and courteous. For example, Todd Geddes and Keith Barnett both gave the company 5-star ratings, with Geddes stating that the work was "far exceeded our expectations" and Barnett claiming that his driveways were done with "NO ISSUE'S! 5 STAR RATED".
Disappointing Customer Service
However, there were a couple of negative reviews. Jill S. gave the company 1 star and expressed disappointment with the customer service she received. She stated that she was put on a waitlist and had to call multiple times to get an estimate and schedule the work. Additionally, James S. also gave the company 1 star and complained about the difficulties he had in arranging a date for the work to be done. He mentioned that the team's dump truck broke down and they had to wait for three hours before completing the job.
Conclusion
Overall, the company seems to have a good reputation for providing high-quality work and excellent customer service. However, there is room for improvement in terms of managing customer expectations and ensuring that all customers receive a good experience.
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