Quality isn't Expensive. It's Priceless
At McKenna Brothers Paving, we take pride in our commitment to quality and excellence in the paving industry. With over two decades of experience, we have established ourselves as one of the premier paving companies in Alaska. Our mission is to provide unparalleled service, expertise, and professionalism to our clients, ensuring that every project we undertake meets the highest standards of quality and efficiency.
Our Story
Founded in 1996 by brothers Matthew and Marc McKenna, McKenna Brothers Paving has grown from a small, family-owned business to a leading player in the Alaskan paving industry. With a strong focus on quality and customer satisfaction, we have built a reputation for delivering outstanding results, exceeding expectations, and providing unparalleled service to our clients.
Our Services
At McKenna Brothers Paving, we offer a wide range of services to meet the needs of our clients. Our services include:
- Commercial Paving: We provide high-quality commercial paving solutions, ensuring that our clients' facilities are well-maintained and well-equipped to meet the demands of their businesses.
- Residential Paving: We offer expert residential paving services, including driveway paving, walkway paving, and parking lot paving, to enhance the curb appeal of our clients' homes and properties.
- Lot Maintenance: We provide regular maintenance services to ensure that our clients' properties remain well-kept and well-maintained, including lot sweeping, trash collection, and snow removal.
- Transportation and Trucking: We offer transportation and trucking services to clients, providing logistical support and efficient logistics solutions.
- Gravel Import/Export: We import and export gravel and other materials, ensuring that our clients have access to high-quality materials for their projects.
Our Team
At McKenna Brothers Paving, we pride ourselves on having a team of experienced and skilled professionals, each dedicated to delivering exceptional results and providing outstanding service to our clients. Our team is committed to excellence, with a deep understanding of the paving industry and a strong focus on quality and customer satisfaction.
Poor Experience with Customer Service
Many customers have expressed frustration with the company's customer service, citing instances of unresponsiveness, rudeness, and refusal to take responsibility for mistakes. Some reviewers have reported being hung up on, ignored, or dismissed when trying to address issues with the company.
Damage and Property Issues
Several reviewers have reported damage to their property, including damaged vehicles, broken windshields, and destroyed utility boxes, which the company has refused to take responsibility for or compensate for.
Incompetent Drivers and Equipment Operators
Some reviewers have expressed concern about the competence of the company's drivers and equipment operators, citing instances of reckless driving, negligence, and carelessness.
Disputes over Snow Removal and Paving
Some customers have reported issues with the company's snow removal services, including plowing snow into driveways, blocking mailboxes, and damaging property. Others have reported issues with paving jobs, including poor quality work and unprofessional behavior.
Positive Experiences
On the other hand, some customers have reported positive experiences with the company's paving services, citing excellent quality work, fair prices, and professional crews.
