Excellence in Paving, Service with a Smile
At Lusterstone, we take pride in providing exceptional stone flooring and paving services to homeowners and businesses in the Omaha, Nebraska area. With over 35 years of experience, our team of experts has mastered the art of transforming ordinary spaces into extraordinary ones. Our mission is to deliver top-notch quality, exceptional workmanship, and unparalleled customer service.
Our Story
Founded by the Myers family, our company has a rich history of providing innovative and effective solutions to our customers. With roots dating back to the 1980s, our family has built a reputation for excellence in the stone and epoxy industry. Our commitment to quality, integrity, and customer satisfaction has earned us the trust of over 1500 customers and over one million square feet of material installed.
Our Services
At Lusterstone, we specialize in:
- Stone Flooring: Our expert team installs premium stone flooring options, including driveways, patios, pool decks, and garage floors. We only use high-quality materials, ensuring a beautiful and durable finish.
- Paving: Our pavers and experienced installers work together to create stunning outdoor spaces, from driveways to pool decks. We take pride in our attention to detail and commitment to delivering exceptional results.
- Maintenance: Regular maintenance is crucial to extending the life of our stone flooring and paving products. We offer professional inspections, cleaning, and maintenance services to keep your outdoor spaces looking their best.
Our Process
At Lusterstone, we believe in transparency and keeping our customers informed throughout the installation process. We're dedicated to:
- Preparation: Our team ensures a smooth installation by preparing the site, addressing any damage or issues, and applying the necessary sealants.
- Installation: Our skilled installers work efficiently to complete the installation, using premium materials and equipment.
- Maintenance: We provide regular reminders for maintenance, ensuring your Lusterstone installation remains in excellent condition.
Why Choose Lusterstone?
With Lusterstone, you can trust that you're getting the best:
- Quality: We use only the finest materials and employ expert installers to ensure exceptional results.
- Service: Our dedicated team provides unparalleled customer service, from initial consultation to ongoing maintenance.
- Durability: Our stone flooring and paving products are designed to withstand the test of time, with a lifespan of up to 20 years or more.
Get Started
For over 35 years, Lusterstone has been proudly serving the Omaha area. We're committed to providing exceptional service, unbeatable quality, and unmatched customer satisfaction. Whether you're a homeowner looking to enhance your outdoor space or a business seeking to improve your commercial property, we're here to help. Contact us today to discuss your project and let us help you create a stunning space that exceeds your expectations.
Customer Satisfaction
The majority of the reviews are extremely positive, with many customers giving a perfect 5-star rating to Luster Stone. The reviewers praise the professionalism, attention to detail, and excellent workmanship of the installers and staff.
Communication and Customer Service
Several reviewers mention the excellent communication they received from the company, including prompt responses to their inquiries, clear explanations of what to expect, and updates on the status of their projects.
Quality of Work
The reviewers are highly satisfied with the quality of the work done by Luster Stone. Many mention that the results exceeded their expectations, with their surfaces looking like new or even better than new.
Maintenance and Durability
Some reviewers comment on the durability of the Luster Stone product, with no issues reported after several years of use. Others mention the company's maintenance program, which provides for periodic recoating and maintenance at a set price.
Negative Reviews
There are two negative reviews. One reviewer gives a 1-star rating and criticizes the company's professionalism, citing rude and unresponsive behavior from the owner. The other reviewer gives a 2-star rating and expresses disappointment with the maintenance product provided, feeling misled about its performance and durability.