Nu-Look Sealcoating Company, a Smithfield, Rhode Island based asphalt paving and sealcoating contractor, has been providing quality asphalt installation and maintenance to Rhode Island, Massachusetts, and Connecticut residents and businesses for over thirty years. Established in 1987, we have built a reputable business on the principles of top-quality work, customer satisfaction, and professionalism.
Our Beginning
Our journey began in the spring of 1987 when David Passarelli and David Harris founded Nu-Look Sealcoating Company. Initially, the company operated on weekends, sealcoating residential driveways in the local community. As the business grew, so did our commitment to providing exceptional services and exceeding customer expectations. Today, over two decades later, Nu-Look has established itself as a premier paving and sealcoating company in the state of Rhode Island.
Our Growth and Expertise
Our growth is a testament to our commitment to customer satisfaction. We have expanded our services to include all aspects of asphalt installation, repairs, and maintenance. Our fleet of over a dozen trucks and trailers, along with our acquisition of the latest asphalt paving machines and products from reputable manufacturers like LeeBoy and Caterpillar, confirms our dedication to delivering high-quality work. Our experienced team, led by the original owners, ensures that our commitment to quality is maintained throughout every project.
Reputation and Customer Base
A significant proportion of our business comes from repeat customers and referrals, a testament to our ability to meet and exceed customer expectations. We prioritize knowledgeable customers who have accurate expectations of the performance of our products and services. We provide our customers with the information they need to make informed decisions about their asphalt maintenance needs.
Our customer base spans a wide range of industries and projects, including residential driveways, restaurants, condominium complexes, and government agencies. We are proud to serve the following types of clients:
- Residential driveways
- Restaurants
- Shopping centers
- Builders and developers
- Condominium and apartment complexes
- Cities and towns
- Private companies
- Property management companies
Insurance and Licenses
Nu-Look Sealcoating Company carries all necessary insurances required by law, including auto insurance, workers' compensation insurance, and general liability insurance. We are a member in good standing with the Rhode Island Contractor's Registration Board and hold the necessary licenses for our team members.
Conclusion
At Nu-Look Sealcoating Company, we take pride in our commitment to quality and customer satisfaction. We are dedicated to providing exceptional services, and we strive to exceed our customers' expectations. We invite you to explore our website to learn more about our products and services. Feel free to contact us at (401) 232-0795 or request an estimate online.
Quality of Work and Services
The majority of the reviewers were extremely satisfied with the quality of work and services provided by Nu-Look Seal Coating. Specifically, several reviewers praised the attention to detail, professionalism, and value for the price. For example, David Naylor, John & Liz Kozar, Richie Soares, David Sorafine, Kevin Octeau, Louis Desquenne, and Ellen Snyder all gave high ratings and mentioned that their driveways looked fantastic after the work was completed.
Negative Experiences
Unfortunately, some reviewers had negative experiences with Nu-Look Seal Coating. Several reviewers mentioned poor customer service, delays, or unprofessional behavior. For example, Sandy McCarthy reported being spoken to rudely by a representative, and Debra Simanski was unhappy with the quality of work and the lack of follow-up from the company. David Naismith and Elizabeth Sirois also had bad experiences with delays and unprofessional behavior.
Communication and Responsiveness
Some reviewers praised the communication and responsiveness of Nu-Look Seal Coating. For example, Louis Desquenne mentioned that Chelsea was very polite and professional when confirming his appointment. On the other hand, David Naismith and Elizabeth Sirois reported difficulty getting in touch with the company and receiving poor treatment.
